Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To initiate a return, you can contact us at kicksactivewear@yahoo.com. Please note that returns will need to be sent to the following address: 1014 Oak St, Conway, AR 72032

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at kicksactivewear@yahoo.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have. If your return is accepted, a return authorization document will be emailed to you. Please ship the item(s) to: 1014 Oak St, Conway, AR 72032 with the provided return authorization document. Items sent back to us without first requesting a return will not be accepted. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. We accept returns for store credit or exchanges. We are unable to refund the amount to the original payment method.